Waze Inc. respects your privacy. This policy explains the privacy practices of Waze Inc. ("Waze") on www.Waze.com (the "Website") and with respect to Waze's mobile application (the "Application") (collectively referred to as "the Services"). It describes how Waze collects and uses your personal information and the rights and options available to you.
The Services are not intended for use by persons under the age of 13. If you are under 13, you may not download or use the Application, you may not use any feature of the Website that requires registration and you may not provide us with any of your personal details. Waze will not knowingly collect any personal information of persons under 13.
In this policy, the term 'personal information' (or 'personally identifiable information') means any information that, with reasonable efforts, may be used to identify you, such as a first and last name, home address and email address.
Contact Waze / Abuse reports
If you believe that your privacy has been compromised by any person, in the course of using the Services, then please contact Waze at: firstname.lastname@example.org.
You may send Waze other requests, responses, questions and complaints by email at email@example.com.
Personal information that you provide
When you register with the Services, Waze may ask you to provide certain contact and personal details, such as mobile device number and e-mail address. Bear in mind that false, incorrect, or out dated information may impair Waze's ability to provide you with the Services and to contact you when necessary. Waze will explicitly indicate the fields for mandatory completion. If you do not enter the requisite data in these fields, you may not be able to register with the Services.
Please note that the username you choose will be used to identify you when you register and use the Services. Your username will be included along with any information you submit for posting (such as traffic reports or chat messages). It will therefore be visible to others. If you prefer to remain anonymous, you can set the Application not to expose your username. Please consult the configuration options of the Application for exact settings.
You may also provide additional personal information that will be used to personalize the Services, for example by providing you the shortest route between work and home, and enhance your experience with the Services.
If you do not wish to sign up when installing the Application, you can choose the option "Not Now", which creates a temporary anonymous Waze account. Using such an account allows you to use the application anonymously. However, this kind of account won't let you use certain parts of the Website or gain credit-points during your use of the Application.
Further information, such as your waze rank, waze points amount, nickname, avatar, mood icon, driving route and distance may be used and shared with other users, when you use the Application. At all times, except for your waze rank and waze points that cannot be turned off, you can turn the transmission of all other details off and share no details at all.
Further information may be collected when Waze exchange communications with you, for example, if you submit a request, contact Waze's support team, or report a violation to the abuse team.
Personal information that you share
The Services are based on users' locations and submissions, including user submissions made directly to the Service or user submissions made to third party services (such as social networks) which interact with the Service upon such users' choice, all of which may include personal information. You may upload and share content, such as traffic reports, with other users of the Services. The content that you submit is neither private nor confidential and you should not have any expectation of privacy with respect to it.
Information you upload will be posted along with other personally identifiable information. Certain road incidents you report may include your driving path within the vicinity of those incidents. Therefore, you must exercise caution and common sense when submitting information. At the very least you should demonstrate the same degree of caution as when publishing personal information by means other than the Internet and cellular services.
You can decide whether or not to upload content to the Services. However any content that you submit for posting, may be viewed by all users of the Services and by Waze.
Waze may make certain content that you submit for posting, viewable to all Internet users.
In any event (but except as detailed below with respect to information shared from your social network accounts according to your privacy settings for such social network accounts), your email address will not be visible to others through any reports or user posts that you share or upload.
We, at Waze, take great measures to provide you with the best experience you can have while using the Service; However, Waze has no control over the conduct of any user, and disclaims all liability in this regard. Users are advised to carefully and thoroughly consider whether or not to make public or available any information and carefully examine all necessary details related to any communication with other users prior to any engagement or communication being made.
Participating in any user's activities as a result, directly or indirectly, from using Waze, is entirely at your own risk. Waze is not a party to any agreement entered into between the users in any circumstances. The user has the sole and ultimate responsibility regarding compliance with all laws, regulation or any other duty. We do not accept any liability for any loss, damage, cost or expense that you may suffer or incur as a result of or in connection with your participation in any activity or event initiated, held or conducted by a user or a third party nor in connection to any agreement between the users or third parties, including any activity or event related in any way, directly or indirectly, the Services or the use thereof.
Location based information that we collect
When you use your mobile device with a copy of the Application installed, Waze collects your location and route information. Waze uses that information to provide you and other users with the Services. Waze may make further use of your location and route information by providing you information about sites, shops and other places and attractions in your close vicinity.
Waze may also use your location and/or route information to create aggregated anonymous data and to use such data in accordance with this policy (please refer to use of aggregated information chapter hereunder). Waze will make commercially reasonable efforts to permanently remove or obscure your identity from your location or route information that is used for aggregated purposes.
Opting out of location information services by uninstalling the Application
At all times you may uninstall the Application, by using the Application's uninstall option, or by using the programs removal feature of your operating system. Following the uninstallation process, Waze will not be able to collect any further location based information from you, or provide you with location based information about sites, shops and other places and attractions in your close vicinity.
Integration with social networks
You may choose to share information between your Waze account and your social network account (such as Facebook). Through this option, you may choose to have personal information and other content about you available from social networks, transmitted and shared through the Services. Similarly, you may choose to have personal information and other content about you available from Waze, including your location and route information, transmitted to and shared through your social network account.
By setting your Waze account to integrate with social networks including by signing onto Waze by using your social network account (such as your Facebook account), you agree to share information (including personally identifiable information) between Waze and social networks, for the purposes provided under this Policy.
When you connect to the social network account through the Services for the first time or otherwise make the Services interact with your social network account, you will be asked to permit the social network to share your personal information stored on such social network with the Services. We collect your information from your social networks account only in accordance with your privacy settings you have set up under your social networks accounts. Accordingly we only collect such information which you allowed the social network(s) to share with third parties (such as your name, email address, list of friends, profile picture, other information you make publicly available via the applicable social network and/or other information you authorize us to access by authorizing the social network to provide such information) subject to the privacy settings that you have set in such social network accounts.
You understand that the Services may access, make available and store (if applicable and as permitted by the third party social network and authorized by you) the information in your social network accounts so that it is available on and through your account on Waze.
Please note that certain information which you have defined as private on your third party social network accounts may become public to other Waze Users through the Services if you have defined such information to be public on the Services.
Meta-data that we collect
Waze collects information about the use of the Services. For example, Waze may record the frequency and scope of your use of the Services, the duration of your sessions, the web pages that you visit, information that you read, content that you use or create, advertisements that you view or click on, your communications with other users and third parties, the Internet protocol (IP) address and the name of the domain that serve you to access the Services, and the geographic location of the computer system that you are using to log-in. Such data is usually automatically collected and stored in log files of the Services' computer servers.
Username and Password
To login, you must use your username and password that Waze allocated to you, or that you have selected. Waze may also establish and require from time to time additional or different means of identification and authentication for logging in and accessing the Services or for accessing certain features or designated sections of the Services.
Your log-in details are under your responsibility. You are fully accountable for any use or misuse of your account and personal details as a result of conveying your details to someone else. You must maintain your log-in details in absolute confidentiality and avoid disclosing them to others. Make sure that you change your password frequently and at least once every six months.
What does Waze do with your personally identifiable information?
Waze may use your personally identifiable information for the following purposes only:
Sharing information with others
Waze does not sell, rent or lease your personally identifiable information to third parties for any of their marketing purposes.
Waze does not disclose your location and route information, without your consent, except when it is necessary to facilitate the functionality of the Services, to provide you with the Services, to prevent imminent harm, or when Waze is required under the law to disclose the information.
Waze will not share your personally identifiable information with others, without your consent, except for the following purposes and to the extent necessary in Waze's good-faith discretion:
Controlling your personal information
You may anonymize your profile by turning anonymous. In this case your user's name and most of the details you provided will not be shown. Some details that are not personally identifiable, such as your state, will still remain visible to Waze users. Please note that if you chose to integrate the Service with social networks, the ability to be anonymous may resets in each Application activation.
Please note that Waze allows you to provide through the Service an identifiable route to a non-Waze user that You have elected. When sharing route information with a non-Waze user you will not be able to anonymize or hide your location and route information as well as some of your other personal details.
If you find that the information on your account is not accurate, complete or updated, than you must make all necessary changes to correct it. Please keep in mind that false, incorrect, or outdated information may prevent you from registering with the Services and impair the ability to provide you with Services.
How does Waze use aggregated information?
Waze may use anonymous, statistical or aggregated information to properly operate the Services, to improve the quality of the Services, to enhance your experience, to create new services and features, including customized services, to change or cancel existing content or service, and for further internal, commercial and statistical purposes.
Waze may also use anonymous, statistical or aggregated information collected on the Services, by posting, disseminating, transmitting or otherwise communicating or making available such information to users of the Services, to the Services' providers, partners and any other third party.
Waze will retain location and route information for the duration it deems necessary for its reasonable business needs. Thereafter, your location and route information may be anonymized.
Waze may at all times review, retain and disclose any other information as Waze deems necessary to satisfy any applicable law, regulation, legal process or governmental request and Waze's needs and necessities.By doing so Waze does not either expressly or impliedly endorse, affirm or in any manner assume any responsibility for such communications.
The cookies may contain a variety of information, such as the content of search queries, the Website's pages you have accessed, session durations and IP addresses.
Some of the cookies may expire when the session ends and you exit your browser. Other cookies are saved on your computer's hard drive. If you wish to block the Website's cookies, then please use the help button in your browser and follow the necessary instructions. However, bear in mind that disabling cookies may complicate or even prevent your use of the Website, or certain features thereof.
The Service includes an internal messaging system which provides you the ability to send and receive messages to and from other users, and to receive messages from us and from the third party companies with advertisers we work with. You hereby agree that we, and or such third party advertisers whom we allowed to conduct advertising campaigns on the Services, may use your contact details for the purpose of informing you regarding products or services, which may interest you and to send to you advertisements and other marketing material, transmitted to your internal messaging account. You further consent that we may send such information to the e-mail address you have provided. The foregoing consent constitutes consent to transmission of advertisements, according to any applicable law. This consent applies on every massage sent via the Service whether by Waze. .
Please note however that other Waze -users are not allowed to use your contact details or our internal messaging account for commercial advertising purposes. If you have encountered any user generated advertising material, please inform us through the channels listed on the "About" menu in the Software or through the "Contact Us" page on the Site (web address: www.waze.com/support). Waze does not accept any liability for any loss, damage, cost or expense that you may suffer or incur as a result of or in connection with any user's advertising material.
You may withdraw your consent via written notice to Waze or on the same manner as the advertising was transmitted to you. It is clarified that we are not responsible for the content of said advertisements and the products delivered or services rendered thereby by third parties and you irrevocably and unconditionally agree that shall not be held responsible or liable in connection thereof.
Waze considers information security to be a top priority. Waze implements systems, applications and procedures to secure your personal information, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of information. However, these measures are unable to provide absolute assurance. Therefore, although Waze takes great efforts to protect your personal information, Waze cannot guarantee and you cannot reasonably expect that the Waze's databases will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.
Waze may from time to time change the terms of this policy. Substantial changes will take effect 30 days after Waze has posted an initial notification on the Website's homepage or any other relevant web pages. Other changes will take effect 7 days after their initial posting on the Website. However, if Waze amends this policy to comply with legal requirements, the amendments will become effective immediately upon their initial posting, or as required.
You agree to be bound by any of the changes made in the terms of this policy. Continuing to use the Services will indicate your acceptance of the amended terms. If you do not agree with any of the amended terms, you must avoid any further use of the Services.
Last modified: November 5, 2012